ZOZAA PTY LTD PRIVACY POLICY

INTRODUCTION

We as Zozaa Pty Ltd respect your privacy and are committed to protecting your personal data.

This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you in accordance with the South African Protection of Personal Information Act (POPI Act).

DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  1. Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  2. Contact Data includes billing address, delivery address, email address and telephone numbers.
  3. Financial Data includes bank account and payment card details.
  4. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  5. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  6. Usage Data includes information about how you use our website, products and services.
  7. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect personal information directly from you for specific, explicitly defined, and lawful purposes. You will be aware of the purpose for which the information is being collected.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data in accordance with the South African Protection of Personal Information Act (POPI Act) and other applicable laws. The circumstances under which we may process your personal data are as follows:

  1. We may process your personal data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. This includes situations where we need to provide a product or service that you have requested or purchased from us.
  2. We may process your personal data where it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Legitimate interests could include our interest in conducting our business in a manner that ensures the sustainability of the business, the security of our systems and data, and compliance with applicable legal and regulatory requirements.
  3. We may process your personal data where it is necessary for compliance with a legal obligation to which we are subject. This includes situations where we are required to cooperate with regulatory bodies or law enforcement agencies, where we are required to retain certain records for a period of time, or where we are required to disclose personal data in the context of legal disputes.
  4. We may process your personal data where we have your explicit consent to do so for a specific purpose. If we rely on your consent as our legal basis for processing your personal data, you have the right to withdraw your consent at any time by contacting us using the contact details provided in this privacy policy. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

We will not use your personal information for any other purpose unless we have obtained your consent or the use is permitted or required by law. If we need to process personal data for a purpose other than those set out above, we will provide you with information on that other purpose and any relevant further information before we do so.

DISCLOSURE OF PERSONAL INFORMATION

We will not disclose your personal information to third parties without your consent unless disclosure is required by law or necessary to achieve the purpose for which the information was collected.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

YOUR LEGAL RIGHTS

Under the South African Protection of Personal Information Act (POPI Act) and other applicable data protection laws, you have certain rights in relation to your personal data. These rights include:

  1. You have the right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  2. You have the right to request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  3. You have the right to request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
  4. You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
  5. You have the right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
    • if you want us to establish the data's accuracy;
    • where our use of the data is unlawful but you do not want us to erase it;
    • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
    • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  6. You have the right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  7. Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Please note that exercising these rights is subject to certain exemptions and limitations under the law. If you wish to exercise any of these rights, please contact us using the contact details provided in this privacy policy.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

WEB SCRAPING POLICY

Zozaa Pty Ltd prohibits any data scraping, web scraping, screen scraping, data mining, and any data extraction methods from our website. Any attempt to do so without explicit written consent from us is a violation of our terms and conditions and may result in legal action.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

We keep our privacy policy under regular review. This version was last updated on [insert date]. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT DETAILS

If you have any questions about this privacy policy or our privacy practices, please contact us at zozaaonline[at]gmail.com